At Nyra Lights, we are committed to delivering your photography products safely and promptly. Please read this shipping policy carefully.
1. Order Processing
- Orders are processed within 1–3 business days after they are placed.
- Since Nyra Lights operates on Cash on Delivery (COD), orders are confirmed once the shipping details are verified.
2. Shipping Methods and Delivery Time
- We offer delivery worldwide through trusted courier partners.
- Estimated delivery times vary depending on your location:
- Local deliveries: 3–7 business days
- International deliveries: 7–21 business days
- Delivery timelines are estimates and may vary due to customs, holidays, or unforeseen delays.
3. Shipping Charges
- Shipping charges, if any, will be clearly displayed during the checkout process.
- Additional customs duties or import taxes for international shipments are the responsibility of the recipient.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number (if applicable) to monitor the shipment.
- For COD orders, our delivery partner may contact you to confirm delivery details.
5. Failed Deliveries
- If delivery fails due to an incorrect address or unavailability, Nyra Lights is not responsible for additional shipping costs.
- Customers may be required to cover extra shipping fees for re-delivery.
6. Damaged or Lost Shipments
- Please inspect your package upon arrival.
- If your order is damaged during shipping, contact us immediately at desk@nyralights.com with photos of the damage.
- We will guide you on the return and refund process.
7. Contact Us
For any questions regarding shipping, delivery timelines, or tracking, please reach out to us at [email protected].